Sale Force & Distribution

An integral part of any SFA system is company-wide integration among different

deperartments. If SFA systems aren`t adopted and properly intregrated to all

deperetments, there might be a lack of communication that could resilt in 

different deperartments contacting the some customer for the some purpose

In order to mitigate this risk, SFA must be fully intregrated in all deperetments 

that deal with customer service management.